Terms of service

Terms of Service

Last Updated: 6/23/26

Welcome to Paws & Play. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from Paws & Play, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to use our services. If you do not agree with these Terms, please do not use our website.

2. Products and Services

Paws & Play offers pet-related products, including but not limited to toys, accessories, feeding supplies, grooming products, and pet essentials for cats and dogs.

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is free from errors. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

3. Orders and Payments

All orders are subject to acceptance and availability.
Prices are listed in U.S. Dollars (USD) unless otherwise stated.
Payment must be received in full before an order is processed and shipped.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product availability issues.

4. Shipping and Delivery

Paws & Play will make reasonable efforts to process and ship orders promptly. Delivery times are estimates only and may vary due to carrier delays, weather conditions, or other circumstances beyond our control.

We are not responsible for delays caused by shipping carriers or incorrect shipping information provided by customers.

5. Returns and Refunds

All returns and refunds are subject to our Refund Policy. By making a purchase, you agree to the terms outlined in our Refund Policy.

6. User Responsibilities

When using our website, you agree not to:

Violate any applicable laws or regulations.
Use the website for fraudulent purposes.
Attempt to gain unauthorized access to our systems.
Interfere with the operation or security of the website.
Upload harmful software, viruses, or malicious code.

7. Intellectual Property

All content on the Paws & Play website, including logos, text, graphics, images, product descriptions, and website design, is the property of Paws & Play and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission from Paws & Play.

8. Limitation of Liability

To the fullest extent permitted by law, Paws & Play shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product in question.

9. Product Use Disclaimer

Customers are responsible for determining whether products purchased from Paws & Play are suitable for their pets. Pet owners should supervise pets while using toys, accessories, or other products.

Paws & Play is not responsible for injuries, damages, or losses resulting from misuse, improper use, or failure to supervise pets.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

11. Third-Party Services

Our website may contain links to third-party websites or services. Paws & Play is not responsible for the content, policies, or practices of any third-party websites.

12. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting to our website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the state in which Paws & Play operates, without regard to conflict of law principles.